RUSD Investment Bank

Client Charter

RUSD Investment Bank Inc. is committed to provide services in a professional, efficient, innovative and ethical manner to its clients and potential clients. We assure our clients on:

Reliability and Quality

It is our main objective at RUSD Investment Bank Inc. to provide credible, reliable, responsive and quality services to our customers at all times. Our experienced staff manages and ensures that our service quality control standards are met.

Transparency

RUSD Investment Bank Inc. is committed to ensure that our descriptions and details of products and services offered by us shall not be misleading or false. We shall also ensure, to the best of our ability that any and all representations, statements and assurances.

Customer Service

RUSD Investment Bank Inc. is driven by excellence in customer service. We welcome and encourage your enquiries, feedback and concerns as opportunities to understand your needs better. We shall therefore promptly respond to all your communications with us.

RUSD Investment Bank

Corporate Responsibility

RUSD Investment Bank Inc. is committed to provide services in a professional, efficient, innovative and ethical manner to investors and potential investors by:

Responding to all investment enquiries in a prompt and courteous manner;

Offering diverse products and services that are innovative to suit various needs;

Disseminating accurate and up to-date information on investments;

Assisting customers with professional advisory in the nurturing of their investments on the premise of flexibility and understanding of customers’ requirements.

RUSD Investment Bank Inc. highly respects every customer’s right to privacy and security of personal information, as well as financial transactions handled by us. We employ the tightest possible measures and policies in our operations for the protection of your private data.

Reliability and Quality

Transparency

We are committed to ensuring that our descriptions and details of products and services offered by us shall not be misleading or false. We shall also ensure, any and all representations, statements, and assurances, provided by us, are at all times credible, accurate and true.

Customer Service

RUSD Investment Bank

Corporate Responsibility

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Today, Corporate Responsibility (CR) is the continuing commitment by businesses such as RUSD Investment Bank Inc. to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large.

At RUSD Investment Bank Inc., best practices and good governance are high on our agenda. We believe in long-term sustainable growth and giving back to society at a community level in a transparent, measurable and accountable way to foster beneficial social changes. For RUSD Bank, CR means managing our business responsibly and sensitively for long-term success. As part of our CR, RUSD Bank strives to be a catalyst for progress in the communities we serve.

Focusing on education, morale building activities and support to the financially disadvantaged community members, RUSD Bank builds strong, enduring relationships with a wide range of organizations, providing the resources to sustain their objectives.

RUSD Bank provides financial support to institutions involved in educational programs that are sustainable and that add value to our communities.

One of the prime areas being focused by RUSD Bank is to create awareness and understanding of Islamic finance among the masses. For this purpose, we dedicate our resources by contributing articles, features and chapters on Islamic finance in various publications as well as in speeches delivered at seminars and workshops. Our Management Team have also spoken at national, regional and international conferences.

In addition to educating Islamic finance to the communities we serve, we also distribute books and reading materials related to the subject as corporate gifts and giveaways.

RUSD Bank provides financial support to qualified non-profit organizations. We embrace the principle that corporate responsibility is vital to the success of an entity. Our philanthropic strategy is focused on providing financial assistance to the underprivileged community in the field of education, moral building, vocational and technical training.

Client Charter

RUSD Investment Bank Inc. is committed to provide services in a professional, efficient, innovative and ethical manner to its clients and potential clients. We assure our clients on:

Reliability and Quality

Transparency

Customer Service

Corporate Responsibility

RUSD Investment Bank Inc. is committed to provide services in a professional, efficient, innovative and ethical manner to investors and potential investors by:

Responding to all investment enquiries in a prompt and courteous manner;

Offering diverse products and services that are innovative to suit various needs;

Disseminating accurate and up to-date information on investments;

Assisting customers with professional advisory in the nurturing of their investments on the premise of flexibility and understanding of customers’ requirements.

RUSD Investment Bank Inc. highly respects every customer’s right to privacy and security of personal information, as well as financial transactions handled by us. We employ the tightest possible measures and policies in our operations for the protection of your private data.

Reliability and Quality

Transparency

Customer Service

Corporate Responsibility

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